Privacy Policy

 

🔒 Privacy Policy

Safelight Communications Ltd is committed to protecting your privacy and handling your personal information with transparency and care. This policy outlines how we collect, use, and protect the data you provide when interacting with our website or services.

By using our website, you agree to the practices described in this policy. If you do not agree, please refrain from using our services.

📥 Information We Collect

Personal Information

We may collect personal details through forms on our website, including:

  • Name, email, phone number, and address

  • Business or organization information

  • Relevant preferences or demographic data

This information helps us tailor our services, respond to your inquiries, and deliver a personalized experience.

Automatically Collected Data

Our systems may automatically gather:

  • IP addresses for website diagnostics and security

  • Browser type and usage behavior for improving performance

🍪 Cookies and Tracking

We use cookies to enhance user experience, store preferences, and deliver relevant content. You can disable cookies via your browser settings; however, this may affect site functionality.

🔧 How We Use Your Information

  • Service Delivery: To respond to inquiries, provide technical support, and deliver communication services.

  • Marketing: With your consent, we may send updates, offers, or news. You can opt-out anytime by contacting us.

  • Secure Transactions: Payment data is processed securely and shared only with authorized financial providers.

We do not sell your personal information. Information may be shared only with:

  • Trusted partners involved in delivering services

  • Third-party vendors for support functions (under confidentiality agreements)

👶 Children’s Privacy

We do not knowingly collect data from individuals under 18 without parental consent. All users must be 18+ to purchase services. Any minor-related data is used solely for its intended purpose and not shared externally.

🔐 Data Security

Safelight implements strong security protocols to protect your data. While we strive to safeguard all transmissions, no online method is entirely secure.

🌐 Third-Party Links & Services

Our website may include links or tools from external providers. We are not responsible for their privacy practices. We recommend reviewing their policies before sharing personal information.

⚙️ Your Rights & Choices

  • Access & Updates: Request to view or update your data by emailing us.

  • Unsubscribe: Opt out of promotional messages anytime.

  • Data Deletion: While we aim to honor deletion requests, some data may persist in backups for compliance and integrity.

⚖️ Legal Compliance & Disclosures

We may share information to:

  • Meet legal obligations

  • Prevent fraud or security threats

  • Facilitate business transactions such as mergers or acquisitions

📬 Contact Us

For questions or concerns about this policy or your data, contact:
Email: sales@safelight.ca
Address: 7062 Merritt Ave, Burnaby, BC V5J 4R6

🔄 Policy Updates

This policy is effective as of March 1, 2025 and may be updated periodically. Changes will be posted on this page with the revised date.

 

Thank you for choosing Safelight Communications Ltd. Your privacy matters to us.